…investment accounts with one provider, their checking with a second, and their credit with a third. 22% of American consumers keep checking accounts at multiple institutions alone. This lack of consolidation in the consumer relationship inevitably erodes brand loyalty, and incre…
American Banker posted this article today; even more proof of the coming debundling of banking.
“Even if a bank can’t be the sole financial institution for a customer, that doesn’t mean they can’t be a hub”