PinnedMy 12 (and counting!) Pieces of Advice for new Product ManagersReflections on a career change to Product ManagementFeb 24, 2019Feb 24, 2019
Building an Empowered Product OrganizationWhen I took over at Savi as their Head of Product, one of the first things I set out to do was to engage the entire company as Product…Mar 28, 20211Mar 28, 20211
One of your PMs just announced they’re headed on maternity leave. Now what?6 months ago, one of my Product Managers mentioned to me that she was pregnant. She had just changed roles and was a new PM, and was…Jan 20, 2020Jan 20, 2020
2019 Experiment Outcomes and 2020 Experiment PlanningOne of the salient lessons I learned early in my transition from GM to PM, was that language really matters. Some (meetings magically…Dec 22, 20191Dec 22, 20191
Applied 2 FinTech: What can FinTech learn from Fitstar?In my journey to be a better product manager, I’ve decided to analyze my favorite apps to see what makes them great. Below, I discuss how…Oct 15, 2017Oct 15, 2017
What’s next for General Managers?I’ve been asked by a couple dozen young analysts (some still in school, others 1–3 years into their career) for career advice over the past…Oct 1, 2017Oct 1, 2017
Finovate Fall 2017: RecapI had the great fortune of attending Finovate this year. After sharing thoughts with some colleagues at Capital One, I thought it might be…Sep 24, 2017Sep 24, 2017
What’s troubling our banks? It’s not a lack of creativity, it’s Stockholm SyndromeI attended Finovate last week and was amazed. There are so many interesting innovations being deployed in our industry:Sep 13, 2016Sep 13, 2016
What banks (and customers) should learn from the cancelation of Santander’s Extra20 accountRecently, Santander sent me a letter informing me that my Extra20 account was being ported to a new, less exciting product called “Simply…Apr 25, 2016Apr 25, 2016
Innovate or Commoditize: The Choice Banks Need to MakeWhether it’s the vision of Jimmy Stewart, or simply memories of free lollipops and clock radios, banks used to be associated with positive…Mar 7, 20161Mar 7, 20161
